Payment Methods

Accepted

Cards and wallets

The full list of methods available to you appears on the payment step at checkout. Typically that includes:

• Visa
• Mastercard
• American Express
• Discover
• Digital wallets shown at checkout

Currency

Everything in US dollars

Prices are displayed and charged in USD. If your card is held in another currency, your bank sets the conversion rate and may add a foreign transaction fee.

Security

How your card data is handled

Checkout runs over an encrypted connection and card details go straight to a PCI-compliant payment processor. Full card numbers never reach our servers and we can’t see them.

Timing

When you’re charged

Your card is authorized and captured when the order is placed. That’s what lets us start picking your items the same or next working day.

Declines

If the payment doesn’t go through

Almost always fixable in a minute. The usual suspects:

• A typo in the card number, expiry date, or CVC.
• Not enough available balance.
• A fraud hold from your bank on a first-time or cross-border merchant.
• An expired or blocked card.
• A billing address that doesn’t match your card records.

Billing

Match your card records

Enter the billing address exactly as your card issuer holds it. Mismatches are the single most common reason a legitimate order gets stopped.

Tax & duties

What’s added on top

Sales tax is calculated at checkout where it applies. Because orders ship from Canada, import duties or brokerage fees can be charged on delivery and are the recipient’s responsibility.